Louis Gray, a Cardiff resident, encountered a distressing situation at a Hobbycraft store, where he claims racial profiling and refusal of service while attempting to buy spray paint for his son’s bike helmet. Born on , , Louis Gray hails from Cardiff, United Kingdom. As in 2025, Louis Gray's age is N/A. Check below for more deets about Louis Gray. Learn more about Louis Gray facts, biography, age, birthday, trivia and more.
Louis Gray Profile:
| Stage Name | Louis Gray |
| Real Name | Louis Gray |
| Profession(s) | |
| Birthday | , |
| Zodiac Sign | |
| Age | N/A |
| Gender | Male |
| Birthplace | Cardiff, United Kingdom |
| Hometown | Cardiff, Wales, United Kingdom |
| Nationality | British |
Louis Gray Family | |
| Father: | Not Available |
| Mother: | Not Available |
| Brother(s): | Not Available |
| Sister(s): | Not Available |
Family and Personal Life
- Louis Gray‘ father’s name is Not Available and Louis Gray‘ mother’s name is Not Available.
Louis Gray Trivia
- Louis Gray was born in Cardiff, United Kingdom.
- Louis Gray’s birth sign is .
- Who is Louis Gray? Louis Gray, a Cardiff resident, encountered a distressing situation at his local Hobbycraft store.
- Allegations: Louis Gray alleges that he was denied service at Hobbycraft while attempting to purchase spray paint for his son’s bike helmet.
- The Incident Details: Mr. Gray visited Hobbycraft with his four-year-old son to buy spray paint, intending to customize the bike helmet to match his son’s idol.
- Alleged Racial Profiling: Louis Gray believes he was racially profiled by the store staff based on his appearance, which included wearing a Nike tracksuit and Yeezys.
- Refusal of Service: Hobbycraft staff reportedly refused service to Mr. Gray, citing his inability to provide identification for an age-restricted product.
- Customer’s Emotional Response: Mr. Gray expressed his distress at being judged and racially profiled in front of his young child, an experience he had hoped to shield his son from.
- Impact on Parenting: This incident hindered Mr. Gray’s ability to protect his child from witnessing racial discrimination, posing a difficult parenting challenge.
- Hobbycraft’s Response: Hobbycraft issued an apology to Mr. Gray, acknowledging his experience and asserting their commitment to a zero-tolerance policy towards racism.
- Investigation Promise: The store assured Mr. Gray that they were investigating the incident further to prevent similar occurrences in the future.
- Compliance with Regulations: Hobbycraft reiterated their compliance with government regulations regarding the sale of age-restricted products, emphasizing the need for identification verification.
- Challenge 25 Policy: The store highlighted their adherence to the Challenge 25 Policy, which requires age verification for customers who appear under the age of 25.
- Training and Diversity Focus: Hobbycraft emphasized their commitment to diversity-focused training for staff to ensure fair treatment of all customers and colleagues.
- Inclusive Environment: The company emphasized their commitment to creating an inclusive environment for both customers and employees, and their seriousness in addressing incidents.
- Customer Feedback: Hobbycraft appreciated Mr. Gray’s feedback and emphasized the importance of maintaining an inclusive and welcoming environment.
- Continued Investigation: The store assured Mr. Gray that they were taking the matter seriously and would continue to investigate the incident thoroughly.
- Reaffirmation of Values: Hobbycraft reaffirmed its commitment to creating a safe and welcoming space for all customers, irrespective of race or background.
- Customer Support: Mr. Gray’s experience led to a review of customer service practices to ensure fairness and respect for all patrons.
- Impact on Reputation: The incident raised concerns about Hobbycraft’s customer service and handling of sensitive issues like racial profiling.
- Community Response: The incident raised awareness about racial discrimination and the need to address implicit biases in retail settings.
- Mr. Gray’s experience highlights the challenges faced by people of color in everyday situations and emphasizes the need for ongoing efforts to combat racism.
FAQs
Who is Louis Gray?
Louis Gray is an individual who recently encountered an incident at a Hobbycraft store.
Where is Louis Gray from?
Louis Gray is from Cardiff.
What are the allegations against Hobbycraft?
Louis Gray alleges that he was racially profiled and refused service at Hobbycraft when attempting to purchase spray paint for his son’s bike helmet.
Why does Louis Gray claim he was refused service?
Louis Gray claims he was refused service because he could not provide identification for an age-related product, which he needed to buy spray paint for his son.
What response did Hobbycraft provide to Louis Gray’s allegations?
Hobbycraft apologized to Louis Gray for his experience and stated that the refusal of service was due to his inability to provide ID for an age-restricted product, not racial profiling. They assured him they were investigating the incident and reiterated their commitment to a zero-tolerance policy towards racism.